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This course empowers professionals across various functions—customer service, HR, sales, operations, and tech—to harness AI responsibly and effectively in their roles. Participants will learn to distinguish safe from unsafe AI applications, craft precise prompts to enhance productivity, and critically assess AI outputs for accuracy, inclusivity, and bias. Designed for a global workforce with diverse needs and AI familiarity, the course emphasizes adaptable strategies to align AI use with individual and team goals. By fostering a human-centered approach, learners will explore how to leverage AI to drive ethical and impactful business outcomes.
This course empowers professionals across various functions—customer service, HR, sales, operations, and tech—to harness AI responsibly and effectively in their roles. Participants will learn to distinguish safe from unsafe AI applications, craft precise prompts to enhance productivity, and critically assess AI outputs for accuracy, inclusivity, and bias. Designed for a global workforce with diverse needs and AI familiarity, the course emphasizes adaptable strategies to align AI use with individual and team goals. By fostering a human-centered approach, learners will explore how to leverage AI to drive ethical and impactful business outcomes.